About Us
Ready for Go Time with Crown Line Consulting
ServiceTitan works best when it works for you. At Crown Line Consulting, we show companies how to automate jobs, track performance, and run more efficiently from day one.
Our team was built by people who know what operations actually feel like in the field and behind the desk. We focus on practical systems, real training, and long-term solutions that help your team work smarter without adding more chaos.
Built from real industry experience
While officially established in , our team has been in the industry for years as dispatchers, technicians, and business owners. Crown Line Consulting is a continuation of the Go Time Success Group founded by Jeremy Wickenhauser.
As the first Certified ServiceTitan coach in Canada, Jeremy knows better than most what it takes to make ServiceTitan work for you, not the other way around. Our team and processes have been built to minimize the stress of implementing long-term systems and solutions that are designed around how your team actually works.
We help companies build systems that feel clear, usable, and sustainable — not overwhelming.
Go Time Success ApproachService starts before the job site
At Crown Line Consulting, we understand that service starts before you are on the job site. From the first call to arrival at the job, dispatch plays a major role in how your clients view your brand, and that’s why we focus on an operator-first approach.
Our Operator-First Process
We help you move from operational friction to a system your team can actually use, support, and grow with.
Initial Discussion
We start with a real conversation about your business. We look at how you’re using ServiceTitan today, where things are breaking down, and where you’re leaving money on the table. From there, we set clear goals and priorities.
Roadmap Development
Next, we build a plan that fits how your company actually runs. We map out your workflows, optimize automation where possible, align your ServiceTitan setup, and create a structure you can grow into.
Setup and Oversight
We handle the build inside ServiceTitan. That includes pricebook setup, inventory, and system cleanup to make it easy to use. Your team stays involved throughout, so nothing gets lost in translation.
Operator-Focused Training
We train your team in real scenarios, not what-ifs. That includes live coaching, hands-on use, and follow-up to make sure it sticks. We offer training in both English and Spanish so everyone stays on the same page.
Launch Support and Stability
We don’t disappear after launch. We stay involved with support, on-site help, and building out your SOPs. Whether you need continued coaching or higher-level guidance, we help you stay steady and keep growing.
Shaping outcomes and teams with ServiceTitan
Our goal is to make ServiceTitan a tool that helps your business run, rather than something that adds more work. That means smoother scheduling, fewer missed jobs, and less chaos in dispatch. Teams work together more easily. Leadership has better visibility, and your systems actually support growth instead of slowing it down.
Smoother Scheduling
Reduce friction in the daily workflow and create a more reliable path from booking to arrival.
Less Dispatch Chaos
Give your operators better structure, clearer visibility, and fewer moving parts to fight through.
Better Visibility
Help leadership make decisions faster with stronger reporting, cleaner systems, and better oversight.
Stronger Team Alignment
Create workflows and training that keep your team operating from the same page.
Frequently Asked Questions
Do I have to already be using ServiceTitan?
We help businesses at every stage of their ServiceTitan journey. Whether you’re just getting started, looking to optimize your existing setup, managing a large team, or navigating a merger or acquisition, our ServiceTitan-certified coaches provide tailored guidance to simplify workflows, improve efficiency, and maximize results.
What kind of businesses do you work with?
Crown Line Consulting works with a wide range of service businesses. We have experience supporting many trades, including:
- HVAC
- Plumbing
- Electrical
- Roofing
- Garage Doors
- Pest Control
- Water Treatment
- Pools
- Appliance Repair
- Landscaping
- Chimney Services
What ServiceTitan Pro products does Crown Line Consulting use?
We are certified and experienced in several ServiceTitan Pro products. But we spend most of our time in Pricebook Pro, Scheduling Pro, Dispatch Pro, and Fleet Pro.
Build a system your team can actually use
From setup and training to launch support and long-term optimization, Crown Line Consulting helps you get more out of ServiceTitan without adding more stress to your operation.